You can call the Western Union automated help line to determine the status of the money order you’ve sent. This phone number is (800) 999-9660. Listen to the automated menu prompts and select the option to “Check the Status of a Money Order.”
Where is the tracking number on a Western Union money order?
What is a MTCN for Western Union? You receive a 10-digit Money Transfer Control Number (MTCN) on the receipt you get each time you send money via Western Union. This Western Union tracking number will allow you to check on the status of your money transfer.
How long does it take for Western Union to verify a transaction?
How long will it take to confirm my identity? The process may take several days. After your identity is verified, you will receive a confirmation email. If you need to send money before your verification is completed, please visit a Western Union agent location.
Can you check if a money order was cashed?
Customers wanting to find out if a money order has been cashed may go online to USPS.com to check the status. They will need to enter the money order serial number, Post Office number, and issued amount—all printed on the money order receipt—in order to obtain near real-time status information.
Can you track a Western Union money order without receipt?
If you don’t have the receipt, you’ll need to complete and submit Western Union’s Money Order Research Request form. There is a $30 processing fee, and Western Union can take up to eight weeks to process requests.
How do I recover my Western Union tracking number?
If you have trouble getting your MTCN from the sender, or you have lost or forgotten your tracking number, you can still collect money. You should call Western Union Customer Care at 1-800-325-6000.
Is it possible to track a Western Union money order?
Western Union money order tracking is easiest if you have the MTCN. However, if you don’t have the Western Union tracking number, it’s still possible to check on the transfer status so long as you have other details to hand.
When do I get my Western Union refund check?
If the money order has been cashed, a photocopy will be mailed to you only when the processing fee is received. If funds are available, you will receive a refund check.
How much money can I send through Western Union?
Single money orders are generally limited to less than $1,000. Aside from the amount you are sending, expect to pay a small fee. If any problems arise in the money order process or if you should require a refund, call Western Union customer service.
Can a Western Union receipt show the recipient’s name?
Her receipt will print her information and your name. Yes, when sending WU, the sender must clearly indicate the name of the recipient just as it is on an identification documents, ID and or Passport. The sender also need to send a receiver an MTCN number and a secret word. With this, the receiver will not have a problem accessing the sent funds.